Lee Willoughby´s profile

Reviews (1)

Victoria Plumb

Absolute Rubbish

Despite next day delivery being touted throughout their catalogue and their website I could not find anywhere to add it to my order. Then once I accepted their very slow delivery schedule I received a phone call to say that some of the items I had ordered were out of stock so my delivery was rescheduled. When the order was eventually delivered there were items missing and when I contacted them I was told the items were out of stock and not available despite having waited three weeks for delivery. As a professional bathroom fitter their service is totally unacceptable to me and I will never use them again. Pathetic and expensive avoid at all costs.

03 December 2013

Reply from www.victoriaplumb.com

Dear Lee Willoughby

Thank you for your feedback, next day delivery is available to certain postcode areas as outlined on our delivery section and if the items are all in stock. A member of our Trade team will be contacting you in regards to your order.

Kind Regards
Victoria Plumb Customer Service Department

Lee Willoughby´s profile

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Lee Willoughby
Derby, United Kingdom