Michael Hicks´ profile

Reviews (2)

Sport and Leisure UK

all we expected,brilliant

Bought the 3200i treadmill,ordered it on a Tuesday and it was delivered as promised a week later,the courier was brilliant,he was at my house at 08.15 and carried it to my front door and the treadmill was quite heavy,It took about 2hrs to assemble with my wifes assistance and it was straight forward enough,plugged it in and off it went,brilliantly quiet, easy to understand instructions,all in all excellent,"can but only recommend sport and leisure uk!"would definitely deal with them again. FIVE STARS PLUS.

27 February 2014

Reply from Sport and Leisure UK

Hi Michael

Thank-you for taking the time to leave your comments, we really appreciate your feedback. Great to hear you were happy with the delivery service and with the treadmill itself. The Trackspeed models are very popular and we do receive lots of great feedback on them.

Kind Regards


ripped off

because of a design fault we had to change a Sherwood matress on two occasions and we lost £267.00 because dreams "don't refund"if a cheaper matress is bought,of which we did,[we spent £1365.00]they also said "as we have had a terrible time with your purchase,we will give you £100.00 as a sorry"but they haven't and all this started in September 2013,and still to this day they say they have paid the £100.00 into my account "BUT ITS NOT THERE"and my bank cant find it either.
come on dreams pull your finger out either way,at least do something to help your customers get some sort of customer service,at least talk to me you have all my details,get in touch.

30 December 2013

Reply from www.dreams.co.uk

Dear Mr Hicks,

I am ever so sorry that you are yet to receive the £100. Unfortunately the details that you provided were for a closed bank account and we are unable to refund the money again until your bank return the funds to Dreams. I can see that you have spoken with two senior team members recently who have asked for you to speak with your bank as they will need to contact us on your behalf to progress this further.

A member of the team will be in touch to answer any additional questions that you may have.

Kind regards,


Michael Hicks´ profile

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Michael Hicks
United Kingdom