Rhonda Barnett´s profile

Reviews (1)

eFlorist

Fell short on third order

I have ordered Flowers from E Florists twice I have not seen the flowers but both recipients loved them and were over the moon.
On my third order I was very disappointed.
The flowers were nice bit the vase was a wooden box so you could not use again.
The description should say that, so you have the choice to buy with or without.

02 January 2014

Reply from eFlorist

Dear Rhonda,

Thank you for your comments. We are very sorry to learn that you were not fully satisfied with your order. We usually inform customers if any item have to be substituted due to one reason or the other. We sincerely apologise if this was not the case in this instance. We have discussed with the florist concerned and will make sure this does not happen again.

Once again we are sorry for any inconvenience caused.

Kind regards
eFlorist

Rhonda Barnett´s profile

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Rhonda Barnett
Reviewer
United Kingdom

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