Amy-Victoria Prior´s profile

Reviews (1)

eFlorist

Missing Lily's!

I have ordered many flower from this website... And they all turned up on time... No problems...
Though the last lot i ordered where missing the Lily's which were the main feature...
Sooo personally i found them dull and lifeless looking..

11 December 2013

Reply from eFlorist

Dear Amy-Victoria,

Thank you for your feedback. We can see that the order for which you have left this review is not due for delivery until December 23rd and we trust this bouquet will be well received.

We're very sorry to learn of the issues you have experienced in sending flowers previously. While we allow our florists to make a degree of minor substitutions, we would expect the flowers received to resemble the flowers ordered as closely as possible.

If you would be able to contact our Customer Service team with your previous order references they will be happy to look into these concerns and see if we are able to remedy the situation in any way.

Kind regards,
eFlorist

Amy-Victoria Prior´s profile

profile image of Amy-Victoria Prior
Amy-Victoria Prior
Reviewer
United Kingdom

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