Ant ´s profile
Reviews (2)
StressFreeParking - Meet and Greet
Could not have been easier.
Making the order was so easy I spoke to a scottish guy who was very friendly and informative, Mclachann was his name i believe.
Arrived at the airport, very friendly chauffeur collected my vehicle ( considering the time) and I as lucky enough on return to have the same chauffeur bring my car back to me.
Would be more than happy to use again in the future.
Myprotein.com
NO ITEM, NO RESPONSE
Basically the courier decided to leave my box on my "porch" i live next to a busy pathway and when i got home item was not there.
This is NOT MYPROTEINS fault! BUT
I have emailed them TWICE, in regards to my missing item and have had NO response, HERMES who delivered my item responded within 12 hours advising me to contact myprotein, as they will not deal with me directly.
Hopefully me posting this will get me a response, as its a joke. I have been using myprotein for easily around 4 years, and have never had a problem, their customer service is normally excellent.
So not quite sure why it is the opposite now!
Reply from Myprotein UK & Ireland
Ant ´s profile
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Thank you for your feedback.
I'm really sorry to hear that you have not had a response from our customer service department and that also the delivery is showing as delivered to your "porch" and yet you have not received the parcel.
I can see an adviser has responded to you now and is currently dealing with this issue to resolve it as fast as possible for you.
Please be assured that this is not typical of our service and your feedback is noted and will help us improve our services.
My apologies for the issues you have faced and thank you for leaving honest feedback.
Apologies and Regards,
myprotein.com Customer Relations Team