I used plusnet as my phone and broadband provider for over a decade; what a complete fool I've been standing for the utter bullshit and outright lies this company spin to their customers. My download speed was 2-3 mb/s but often under 2; at times I could not log on at all it was so slow. I was given every excuse under the sun for the bad service and yet I was paying around £40 a month. When I asked to switch onto one of their special offers I was told I was in a high price area. I switch last month to Primus Saver; what a difference everything sent to me including new router seamless changeover speed up to 10 - 11mb/s and paying £13.50 a month for broadband and anytime calls (this includes paying line rental a year in advance £10 a month) Yes £3.50 for broadband and anytime calls!!! and proper broadband. Don't put up with plusnet walk away from them they may have been ok once upon a time but not anymore
Kevin Minshull found this review useful
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