Brian Batty´s profile

Reviews (1)

SofaSofa

The chair is beatiful but the delivery experience was not

The chair is exactly what we wanted, finished to a very high standard and a beautiful addition to the room in which it has been placed.
However, the delivery!!! We had been given a timed delivery slot of, I think 45 minutes. My wife and I had been out but arrived home about 1 minute or so BEFORE the start of the delivery window to find the delivery people waiting. They made it very clear that they had been waiting a few minutes and had been just about to leave!!. They were unhappy that we asked them to take the chair upstairs and then, on entering the house, pushed the door open with such force that it broke a glass candle holder. Having 'completed' the delivery they couldn't get away quickly enough.
This will certainly make us think twice about using the company again.

Brian Batty´s profile

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Brian Batty
Reviewer
1941
United Kingdom

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