I have been on plusnet broad band and phone for several years and have been very happy. I wanted to upgrade to fibre and saw a special offer for new customers, so I rang customer service and was given the offer too. The Router arrived in a couple of days, the BT engineer came on the day advised. It took a few days for the speeds to settle down, and now am consistent,y getting 70+mbps download and around 18mbps upload.
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