When I ordered the Nike jacket from you I was given the information that delivery would be 5 working days. That turned out to be 8 working days as the item was only delivered on Friday afternoon the 6th December. The email I got from Ups on Wednesday 4th said delivery would be on Thursday 5th. I was asked for delivery instructions when I placed the order and I said if nobody in to leave at Mr King at No 19 or Mr Allan at No 23 or leave in the porch at the rear of the house. I was only out of the house on Friday for a short time and typically the delivery arrived. Luckily Mr Allan at No 23 saw the driver as he was returning to his vehicle and said he would take the parcel. He got the impression the driver was just going to leave. He obviously did not have the instruction if nobody was in. The Ups information said the parcel weighed 20 kilos and thank goodness it did not as I did not fancy trying to play golf wearing a 20 kilo jacket. All in all I was not impressed. Hopefully if I ever use you again you might make a better effort. Jim Jackson
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