Neil´s profile

Reviews (3)

Furniture Choice

Excellent service and product!!!

Bought the Java Boston Dark Wood Extending Dining Table & Chain Set (4 chairs). Really hight quality, very nice looking and the delivery service was excellent. 10/10, very impressed


Good service & well priced

Used Bulk Powders before, usually use My Protein but they did not have one of the items I wanted. Worked out a little cheaper and got free next day delivery which was very good. Yet to use products, but used before and been fine.

Usually very good service however their aftersales I have to say are shockingly bad!

I placed a order which they took 3 days to dispatch although it was placed well before 2pm on a Tuesday. The websites promised next day dispatch where it was actually dispatched 3 days later which happened to the Friday. I had paid for next day delivery and arranged for someone to be in the house. The delivery company only does next day Monn-Fri and any orders recieved to them on Friday are sent Monday. Well it happened to be bank holiday Monday and the delivery team showed up on Tuesday when no one was at home. Now because I can't have anyone to sign for it mon-fri this week I either have to pay £10 extra for Saturday delivery or collect from the depo 15 miles away, bare in mind I already paid £4 for nedt day delivery. Betime I get my order it will of taken 10 days. I contacted MP 4 days ago still had no reply.

14 June 2011

Reply from Myprotein UK & Ireland

The service that our couriers provide is a reflection of the overall Myprotein customer experience and as such is a service that must reach our own very demanding standards. Please contact our customer service team directly to investigate on your behalf.

Neil´s profile

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United States