I ordered an item in Dec 2012 and was supposed to have the delivery within one month.
A year later, I still have not received the item and despite chasing and them committing to a refund (in July), i still don't have my money back.
Very bad customer service, disappointing and I will now share my extremely bad experience on all websites, blogs and magazines, facebook as this is unacceptable!
Your answer below is still unacceptable and does not give any timeline about the refund although we are 12 months after the order was made what a lack of professionalism!! give me my money back!
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