Rick Osman´s profile

Reviews (1)

Stolen Goat

Size not properly described / explained

Bought a merino wool jersey. Really (really!) nice quality but I am a large for other cycling wear but this is a bit slack. Had I known it's real size, or been told that they come up a bit big, or been offered a size in inches, I would have purchased a medium.
Good for speedy service

09 December 2013

Reply from Stolen Goat

Hi Rick, thanks so much for your feedback and indeed your purchase.

This review rang instant alarm bells with me as the product page you bought from had a size guide (in inches) and also a note specifying that they come up slightly bigger than normal jerseys. So clearly this information is not visible enough. As such I have rejigged the product pages to move this information to a much more prominent location. I have written a blog post about it here - http://stolengoat.com/rated-45-instead-55-time-shake/

So thanks for your feedback, it has had an immediate impact. I would also like to stress that you are more than welcome to return the item for a different size if you are not happy. Many thanks again.

Rick Osman´s profile

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Rick Osman
United Kingdom