Danijel Poropat´s profile

Reviews (1)

ProSwimwear Ltd

Good but not excelent

The main problem with my order was that in the website the swimming suit was avaible, and after two days and a couple of email, finally someone for a chat live told me that it is not available and they don't now whem they will have it. So please next time before offer something check the availablity of the product. In the other hands, the customere service offere me the apologize for that and offer me a cupon for the amount.

09 December 2013

Reply from Proswimwear

Many thanks for posting your comments which are of great disappointment to me.

We pride ourselves on the high level of customer service we offer our customers and I am sorry that you feel we have disappointed you on this occasion.

My apologies if you have experienced troubles with the stock. We aim to update the stock as often as possible but you can surely always contact us to make sure if the items you are interested in are in stock.

I would be grateful if you could contact me via info@proswimwear.co.uk so that I can investigate this further and respond in full.

Thank you in advance.

Kind regards

Michal Gondolewski
Customer Services
ProSwimwear Ltd

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