Staff were always exceptionally helpful whenever I phoned for advice.
But this is over shadowed by my great disappointment in the tweed fabric swatch which I ordered (at cost to me!!). The appearance is significantly different to that online, and while I realise colours can look different, the sheer difference is unacceptable I'd say.
I will be following this up with the company, and I would hope for as good a level of customer service as I received previously.
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