Simon ´s profile

Reviews (2)

etyres

Convenient service

Convenient service received on coming out to my work place. Not the cheapest but no hassles.

ghd

Still waiting for it to arrive! **Updated now arrived and proactive to resolve my issue**

Whether or not this is the right place, GHD may be a great company selling quality products. The courier service "Parcel Force" they have decided to use, is however not. Placing the order on 29th November, 9th December I'm still waiting! Tracking the delivery shows that they gave informed us to,pick the package up from somewhere, who knows where, I don't know? Emails get ignored and I'm still waiting some 10 odd days later. Not acceptable for a premium brand to use such as gabby courier company.. Nice one GHD.

Since writing the above on 9th December, GHD redeemed themselves by replying to this review and then calling me personally to resolve the issue. Top marks, thank you.

Many thanks.

10 December 2013

Reply from www.ghdhair.com

Hi Simon,

Thank you for your recent review.

We are sorry to hear that you are yet to receive your ghdhair.com order. A member of our Customer Service Team is currently looking into this further and will be in contact with you shortly.

Regards,

ghd

Simon ´s profile

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Simon
Reviewer
Male
United Kingdom

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