In November I posted 3 small parcels (eBay related) from the same Post Office, all First Class Recorded Signed For, this is 77p extra per item which I paid myself for my own peace of mind.
Only 1 of these parcels was shown to arrive. Although the other 2 parcels were delivered, it was only by chasing-up the buyers that I got to know this.
I contacted Royal Mail, but they just say they'll 'look into it' - no refund of the 2 x 77p though.
First off - all the telephone staff were hugely polite.
I was offered an alternative to the tyre ordered but needed thinking time. I found the alternative offered was cheaper elsewhere online than here.(So not a 'better offer', as suggested.)
I cancelled, but money taken in an instant will take 7 - 10 days to refund.
Just because it's 'what I do', I tried eBay - recommend anybody else to do the same !!
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook