As a person who is not computer savvy, I usually look at websites for products to solve my d.i.y. problems, but always shy away from buying . Then I go to shops/wholesalers etc to physically check that what I am buying is exactly what I require. After looking for a solution to my problem in my shower room I discovered your products and felt that I could use them but as I could not physically see them or check the quality/colour or be certain that they would do the job, I e-mailed for some info and samples. By return of post I received a brochure and covering letter with a name and number I could ring if I had any questions. After ringing and being assured that the product I was enquiring about was exactly right for my problem, I placed an order, with a specific delivery requirement, and a few days later, at the specific time stated, the materials arrived. Everything was as promised, instructions were meant for skilled persons in my opinion, but after a lot of thought and a dry run through to put my mind at ease I found that the products were easy to work with. The job, once finished, was as good as any professional could have achieved but at a fraction of the price. It has also changed my thinking about tiles and their practicality, I feel that when I have the spare en-suite bathroom to update, your product range will be the first items to check out.
So to recap;- website was informative , Staff were knowledgeable and very helpful. Product was excellent and easy to work with. My friends and relatives have been very impressed with the change and overall look to the finish of the room. I have already recommended your company and products to them. So thanks to all the people who have made my first internet purchase a very positive and pleasant experience.
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