Martin Stainer´s profile

Reviews (11)

Tredz Bikes

slow, inefficient and no customer service(initially)

after spending nearly 2.5k on a bike through tredz, It arrived nearly three weeks from the order date. the only reason i knew it was coming late was I had to phone them for an update after 7 days. the only e mail i received was to confirm my order. since the bike arrived i have not been able to ride it due to the gearing being set up incorrectly. two cables were frayed at the end due to no crimp. I e mailled them with the problems and my phone numbers for them to call, guess what, an e mail offering me up to thirty pounds for a service at a local dealers. I will never use this company for even a spoke.
I purchased from tredz after lots of research and reviews, perhaps mine is a one off. time will tell.
customer services have been in touch and hopefully the problems are now being sorted. i appreciate the call and the help now given.
it was i trust a one off.

08 April 2014

Reply from Tredz Bikes

Thank you for your review. We're sorry you were unhappy with your order.

If there are any problems with order details it can cause a longer order time, but we're sorry you felt you weren't kept informed about any delays.

We take customer services very seriously and we are disappointed that you were not delighted with your bike when it arrived. We have tried to resolve this and we will continue to do so. Our customer services team will be in touch.

Muscle Food - MuscleFood.com

brilliant,excellent,complete

just what you expect from a quality company.

Merlin Cycles Ltd

should be called SPEEDY MERLIN

The class of a good company screams out every time you order from these guys.
Your goods are almost here the minute you complete the order, immediate e mail confirmation and dispatch.
They are in my favourites, and will be for a long time to come.

Affordablemobiles

DO NOT USE THIS COMPANY

I had ordered a new galaxy s3 three days ago, no phone as yet, i have e mailed them on 4 occasions NO REPLY, I tried phoning the 0871 number, on hold for 17 minutes no reply. I went through nectar for the extra points. DO not use this company. I have reported them to NECTAR

Ladbrokes

cant be lucky me

never win on this site. somebody ........or the boss at ladbrokes ........is a wealthy person, i never met a winner........ever

Barbara Fowles found this review useful

Ryanair

Sardines

packed in and forgotten about.

Barbara Fowles found this review useful

Dixons

by far the best in electricals online

no problems, just a brilliant all round service

Amazon

amazon.co.uk

if only you could purchase all items on amazon.com.that would make it great

Barbara Fowles found this review useful

Ebay

I love it

I buy and sell on e bay and any problems i ever had , have been dealt with in a professional manner

Tesco

blinding results,Everytime

tesco, as you would expect has an exemplary customer service and in my view, a far ahead leader in that field

Barbara Fowles found this review useful

Garden4less

account?

Gardens4less is a great site for some of the greatest deals you could hope for, supper fast delivery and great customer service.

BUT
if the site would allow you to open an online account it would save all the hassles of entering all of your details everytime you purchase from them.

that one small item makes the web site long behind the times.

Barbara Fowles found this review useful

Martin Stainer´s profile

profile image of Martin Stainer
Martin Stainer
Reviewer
Male, 1959
United Kingdom

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