after spending nearly 2.5k on a bike through tredz, It arrived nearly three weeks from the order date. the only reason i knew it was coming late was I had to phone them for an update after 7 days. the only e mail i received was to confirm my order. since the bike arrived i have not been able to ride it due to the gearing being set up incorrectly. two cables were frayed at the end due to no crimp. I e mailled them with the problems and my phone numbers for them to call, guess what, an e mail offering me up to thirty pounds for a service at a local dealers. I will never use this company for even a spoke.
I purchased from tredz after lots of research and reviews, perhaps mine is a one off. time will tell.
customer services have been in touch and hopefully the problems are now being sorted. i appreciate the call and the help now given.
it was i trust a one off.
The class of a good company screams out every time you order from these guys.
Your goods are almost here the minute you complete the order, immediate e mail confirmation and dispatch.
They are in my favourites, and will be for a long time to come.
I had ordered a new galaxy s3 three days ago, no phone as yet, i have e mailed them on 4 occasions NO REPLY, I tried phoning the 0871 number, on hold for 17 minutes no reply. I went through nectar for the extra points. DO not use this company. I have reported them to NECTAR
Gardens4less is a great site for some of the greatest deals you could hope for, supper fast delivery and great customer service.
if the site would allow you to open an online account it would save all the hassles of entering all of your details everytime you purchase from them.
that one small item makes the web site long behind the times.
Barbara Fowles found this review useful
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