Ordered over £600 worth of goods. Nothing recieved. Telephone call to company revealed goods not sent as 2 of the items were not available. No communication had been recieved by us from the company. They have agreed to send out whatever they have today.
Big problem as the tools are required by a professional carpenter/joiner who had these items stolen from his van.
Although not over impressed with the service as stated, we are so impressed with the honest and open response from the company received via trust pilot. The fact they did not attempt to shift the blame was a real breath of fresh air, and something that almost every other company I have dealt with could well learn from this honesty. Thank you.
This cabinet is a fair price but is almost the same price in Homebase, as I am still awaiting delivery of this item it is not possible for me to comment futher.
Following the above review the cabinet was delivered the following day.
Protective packaging was amazing, the best I have ever seen, however prior to packing one of the triangular supports on the back of cabinet had not been attached sufficiently as it fell of as we took the cabinet from the packing, and my husband fixed.
I have found P2U to be nothing but efficient , helpful and speedy. Any problems or queries from their end have always been dealt with by telephone or email and nothing has been too much trouble. I would guess that approx.95 % of the time the medication arrives the following day, before I could even have got to the chemist, It is always correct. Very, very occasionally the parcel arrives the day after but mostly because of a hold up on the part of my gp. I just wish all internet companies were so very efficient. Thank you so much every one at P2U! Maria
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