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Reviews (1)

Blackcircles.com

Competitively priced with a good range of tyres to choose from.

+ good range of tyres including well known brands
+ you get to see economy and noise ratings
+ clear pricing
+ local garages
- the local garage that fitted the tyres said they could have sold me a pair of better tyres (of the same brand) for the same price
- no choice of a mobile fitter to come to home address. Especially important when your car doesn't get sold with a spare tyre to get you to a garage.
- you pay in advance rather once they've been fitted, which means you can't change your mind. I bought 2 tyres but was told I really only needed to replace one.
- booked on a Tuesday night but earliest appointment was the Friday morning.

17 December 2013

Reply from Blackcircles.com

Mr Day

Thank you for taking the time to review your order –we are sorry to hear that our service has not fully met your expectations on this occasion.

We will be investigating your comments with our purchasing department, as we do check our prices daily. We operate a UK wide pricing policy and aim to be one of the most competitive retailers in the marketplace. Although we are unable to offer a mobile service in your area at present- we are constantly recruiting additional fitting partners across the country and so this may be an option that we can offer when you next require tyres.

Although payment is taken at the time of ordering, it is still possible to cancel your order (or part of this) and we are sorry if you were unaware of this.

Kindest regards

Blackcircles.com

Matt´s profile

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Matt
Reviewer
United Kingdom

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