Mr Simon Ferro´s profile

Reviews (1)

etyres

Very good selections of tyres at reasonable prices but some fitters/local depots are useless.

The tyres i ordered we excellent and brand new but when getting the fitted the fitter was not very communicative and when removed my wheel trims discarded them to the side of the road carelessly resulting in one blowing away in the wind when I went back indoors. This was an annoyance but the fitter didn't really seem to care and etyres as a company never reimburse me for the inconvenience when I sent a message via their on-line contact me service. I was also not contacted before 9:30am of the day of fitting and had to chase both the company proper and local fitter to try and solve this. Very inconvenient service but the price of tyres was very competitive and good quality.

18 December 2013

Reply from etyres

Dear Mr Ferro

We are sorry that there has been a delay in responding to your feedback. The issue has been passed on to the customer service manager and they will be in touch tomorrow morning. etyres aim to consistently deliver a professional, convenient and reliable service to our customers.

Please accept our sincerest apology for the inconvenience caused.

Kind regards,

etyres

Mr Simon Ferro´s profile

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Mr Simon Ferro
Reviewer
United Kingdom

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