I ordered a £75 pair of shoes from here that were beautiful. However they sent me the wrong size, and a receipt that didnt belong to me.
I returned them to the store, to be spoke to like rubbish, and that I was stupid. I had to explain to the lady in the shop that "I haven't got MY receipt because YOUR company sent me the wrong one. So MY bank details arent on here, because I am NOT this person."
After sometime explaining to the shop assistant, she called head office, I answered a few security questions and could then return my shoes.
I wasnt happy. If you want some shoes from Schuh, go in store. Then less hassle, just encase.
Me and my friend ordered some goods from here previously, everything was stated to be instock so we paid for the quickest delivery so we got the products the next day/day after. They didnt arrive. Apparantly everything wasnt in stock, although clearly stated on the website.
Apart from that, products are good, service is quick, and nothing gets delivered damaged. (Well... mine hasn't been)
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