This company should be avoided at all costs. What a shame I did not see this review site before I ordered my shed. I placed the order on the 10th May, only 1 part of it arrived! I have called, e mailed and got very frustrated. The girl in the office was rude and the customer care is nigh on non existent. Ihave been told conflicting stories. I also believe that they pretend to be someone else in the office to avoid the frustrated customer.I have been told by Mercia that my shed is coming on Monday. Let's hope so as I have been told that I will not get a refund until 30 days after they pick up part 1 of the shed! If I could give a minus star then I would. As far as I am concerned, this is theft!!
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