I sent this order as a gift hence the greeting message. But the the folk received a copy of the invoice in the package. Not something that you need in a gift! . Rather embarrassing.
Why do you send emails addressed to the addressee to the sender?
Please revise your system to make sure that gifts do not show the price paid. A delivery note would suffice.
Have used your company before as found fair price and very good delivery time but
the delivery charge on this order was excessive this time. The address is not in the Highlands or Islands of Scotland. You delivered another order for me to Scotland same distance but at correct delivery charge
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