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Reviews (1)

www.drinkfinder.co.uk

Fast oder process and delivery but it was a gift so why the invoice included?

I sent this order as a gift hence the greeting message. But the the folk received a copy of the invoice in the package. Not something that you need in a gift! . Rather embarrassing.
Why do you send emails addressed to the addressee to the sender?
Please revise your system to make sure that gifts do not show the price paid. A delivery note would suffice.
Have used your company before as found fair price and very good delivery time but
the delivery charge on this order was excessive this time. The address is not in the Highlands or Islands of Scotland. You delivered another order for me to Scotland same distance but at correct delivery charge

23 December 2013

Reply from Drinkfinder

Hello
I am very sorry about this. Every order we send should just have a packing slip in it that does not show any pricing, i do not understand why yours would have been sent with an invoice.

With apologies
Drinkfinder

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Davi
Reviewer
Australia

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