Charlotte Travers´ profile

Reviews (1)

Character.com

fast delivery but poor custpmer service

I received an email that gave me a 30% off code and free delivery if I spent over £25. This was over a week ago. I spent £25 and was still charged for delivery, £6.45. I emailed customer service team and had a reply saying that they would look into it and refund me the postage. Since then I have made 2 failed attempts at contacting them and I am still waiting on my refund.

Charlotte Travers´ profile

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Charlotte Travers
Reviewer
United Kingdom

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