Received a Tamron 17-50mm 2.8 all in good time, however upon taking a few test shots it showed severe front focus, and was soft on one side of the lens compared to the other.
Customer service insisted it was probably my camera body, although I advised them that none of my other fast primes suffered with any focus problem.
They then said they would accept me to return the lens, but that they would then send it on to Tamron to inspect (who knows how long that would have taken), and charge me Tamron's fee if they didn't agree the lens was faulty, and that they would also charge me re-stock fee, and the original cost of the postage to me.
At this point I became very angry, and simply kept insisting the lens was faulty and that regardless of what Tamron said I wanted a FULL refund.
Eventually they backed down and agreed to a full refund, however I was still down £14 return postage.
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