Gina Molyneux´s profile

Reviews (3)

Pet Supermarket

Great Prices, Great Service, Free Postage...Perfect!

Great Prices, Great Service, Free Postage is a very welcome extra and makes pet supermarket stand out from other companies...Perfect!



I have had 3 parcels damaged by myhermes despite being packaged very well, I even paid extra for compensation up to £100 and sure enough they broke a dvd player, I tried to claim the money back but they refused. I should have learnt my lesson but I gave them another shot. I sold some books on eBay which took ages being delivered so I contacted myhermes who said they were not delivered as they were damaged in transit and were on there way back to me, I subsequently refunded my buyer as she was not going to receive them. Then a few days later I discovered that they had in fact been delivered after all so the buyer (who turned out to be deceptive) kept the books and had a refund all thanks to the idiots at myhermes telling me they were being returned to me. Anyway I have emailed/live chat several time and they just ignore you or send some irrelevant automated reply. Absolute rubbish!

Elle Ellieand Rob Stanley found this review useful



Having just read some reviews it appears I am not alone in my experience with iflorist. I ordered Christmas kisses which was supposed to contain Red roses and orchids but what I received was a cheap and nasty bunch of chrysanthemums and pine cones that looked like they cost £5 from a petrol station. I am extremely angry about this, I felt so embarrassed having to apologize to my sister in law (the recipient) about the state of them, being Christmas eve and due to work commitments I didn't have time to go out and replace them. I tried ringing the company but just got an automated reply telling me to email, needless to say I have had no response from them. I imagine that the positive feedback they have received comes from buyers who never actually get to see the flowers because lets face it most customers buy them for relatives/friends who live some distance away and the recipients are not likely to say they are rubbish especially as they are unaware of what was ordered. I shall be contacting trading standards about this company.

Gina Molyneux´s profile

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Gina Molyneux
United Kingdom