Scott Butler´s profile

Reviews (1)

XDP

Poor tracking information

Was expecting a delivery on Monday but didnt come - probably not XDP's fault more the supplier.

However, finally today the tracking has changed to 'Out for delivery' with an estimated delivery time of 12.49am - 3.49 am!

AM!! If they try to deliver at that time i'll shove the packeages where the sun doesn't shine!

Consignment ZFBCGN022088


Edit:

Finally delivered at 5.45pm and had to carry the packages (single bed) up the steps from the road myself!

Isn't the idea of a courier to DELIVER items not get other people to do it for them!

Will be complaining to the supplier on Amazon about this company.

02 January 2014

Reply from xdp.co.uk

Hello Scott, Thankyou for updating your review,
I have passed this onto the regional manager for that delivery depot, your goods should of been delivered to "ground floor room of choice".
The eta times have been passed onto the IT department to as they were obviously way out.
I am sorry for the inconvenience caused.
Regards Jennifer

Scott Butler´s profile

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Scott Butler
Reviewer
United Kingdom

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