Paul from Sussex´s profile

Reviews (3)

Rigid ordering system

The product was fine albeit we have not connected it yet so that remains to be assessed. I had to change the delivery address within 1 hour of placing the order. They sent a confirmatory email but the next day the order was delivered to the original address and re routed twice, arriving 3 days later. Took one day off from work which was wasted. Informed by company after the fact that order delivery addresses are very difficult to change once the order is placed, but this had not been conveyed to me at the time. Will not use again I am afraid as what should have been straightforward was quite a hassle.

08 April 2014

Reply from

Hello Mr Camic,

We are sorry to read your review.

We apologise that the couriers have not amended your delivery address and the inconvenience that this has caused.

We are unable to amend orders once they are placed, but the delivery information was passed on to the couriers, so this should have been rectified.

Once again, we apologise with the inconvenience caused and we hope that you are happy with your product.

Kind Regards,
The Best Heating Team.

Eleconline Ltd

As promised

It came on time as promised

Tons of Tiles Ltd

Professional and excellent service

From the easy to negotiate web site to the vast array of tiles, the ordering and delivery of the product was of a high standard.

02 January 2014

Reply from Tons of Tiles Ltd

Hi Paul,

Thank you for taking the time to leave us a review.

Please keep us in mind for any future projects,

Kind regards,

Tons of Tiles

Paul from Sussex´s profile

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Paul from Sussex
United Kingdom