Peter Simmonds´ profile

Reviews (4)

BIOVEA

All round very good service

I found the website easy to use and was particularly impressed with the ability to read the advise labels for any medicine bought. That is a great feature. My order arrived as promised.

The Gassuperstore Ltd

Go elsewhere.

At the time of hitting the order button I was very happy with the shopping experience. However, if all went downhill after that. The email to confirm the order stated that I would receive confirmation of a date and time for delivery. I did not receive this. Then I was left a delivery note saying I had missed the planned delivery slot. I had not; I didn't know when it was. I phoned to rearrange re-delivery to be told that as I had not been in when agreed it would cost me another £50 to re-deliver. This being because they have there our delivery vehicles and do not use couriers. I lost it at this point and the call was ended. A second phone call, once I had calmed down, had me talking to the sales manager who was more receptive and did offer me a free re-delivery. However, my mind was made up and I went to the competition.

Pedal On

Pedal On provide one of the very best services for a bike shop.

I have been a regular of Pedal On for a few years now. All of my new bikes have come from here, and that is because of the customer service that you get. You are more than just a customer, you are someone who matters to the shop. All of the shop staff are very experienced cyclists in all disciplines and will always provide impartial and helpful advice.

Facewest

Excellent Service

I have a few friends who pointed me towards Facewest and I have been very impressed with the whole online process. Friendly, efficient and they do exactly what it says on the tin.

Peter Simmonds´ profile

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Peter Simmonds
Reviewer
Male, 1970
Newbury, United Kingdom

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