I used Serenata Flowers back in December for some birthday flowers..... flowers that never arrived after 2 "delivery attempts" - when called they said their driver made an attempt but no one was available!!... HOW IS THIS POSSIBLE WHEN THE DELIVERY ADDRESS WAS A CITY CENTRE STORE AND THEIR DELIVERY TIME WAS MIDDAY?! Anyway, this happened on 2 occasions and really was embarrassing for me as they were for a birthday. When I called they were really unhelpful and arrogant. I suggest no one ever uses them again.
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