Jacqueline´s profile

Reviews (4)

Travelex UK

Easy to use website

Easy to use website and like the facility to order more than one currency per order. Unfortunately I was left short of a note and although I was issued an immediate refund I'm afraid it has left me feeling very nervous about using Travelex again.

05 February 2014

Reply from Travelex

Dear Jacqueline,

Thank you for taking the time to contact us, its good to hear that you found it easy to order online.

We are sorry to hear that there was an error when your order was packed. We do have strict procedures and rigorous checks in place within our Distribution Centre and it is rare for a packing error to happen. We are pleased to hear that our Helpdesk issued a refund immediately. Your feedback has also been passed to our Distribution Centre team for review.

We are sorry for any inconvenience caused, as a valued customer we do hope to welcome you back to www.travelex.co.uk in the future.

Kind regards
Online Support Team


Super fast delivery

Sorry cannot review as it was for a Christmas present for my son, but I can say delivery was super fast

Airport Hotels

excellent value

Good value airport hotel


Absolutely brilliant

I have just received a massive banner I ordered for my sons 21st birthday. It arrived much quicker than expected and is first class.
The quality of the banner is even better than I ever imagined.

Super value for money, a pleasure to deal with. I will be telling everyone I know

Jacqueline´s profile

profile image of Jacqueline
Female, 1960
Lichfield, United Kingdom