They may be part of the Walmart group but they certainly don't act like a big company in the Wallasey store. On the odd occasion I have had problems I have found the staff arrogant and most unhelpful. On one occasion I bought a unique Asda kitchen item which became faulty a few days later, on returning the faulty item without receipt they told me they could not find the exclusive Asda item on their system as refused to do anything. It was only when I rang Asda head office that they magically found the barcode. At the price, the attitude was pathetic. It is not the first time I had problems with them.
Just cannot fault this company, all books delivered in days and at best prices
I have had to go there with my son several times and also bought computers and accessories off them. Their staff are most unhelpful, terrible after sales service, and I really only go there now if I am desperate.
In fairness, the branch I refer to is in Birkenhead, where service is slow and several times I have just walked out.
About the only place I can buy all types of dog food and treats that no one else stocks. The staff are always very helpful, I am talking about the Bromborough Wirral branch but I have been elsewhere and same helpful staff.
I initially had a problem with Talktalk over wrong package but the management were truly professional and with tenacity sorted all my problems out keeping me informed on a regular basis. I have now been with them over a year and cannot afford to change to anyone else. Why you may ask ? My wife speaks for hours to her friends and relatives overseas for a modest monthly payment and also we get UK landline phone calls free with small monthly payment, it has reduced my phone bills by £40 per month.
Just check around but you cannot go wrong because you can return goods to a store if you wish. My wife bought a coat off them recently and the quality was excellent and all her friends wanted to buy too, fortunately they don't live in our area.
I buy regularly through Amazon and always find their prices and quality good. On the odd occasion where I have had a problem it has been resolved very quickly
Various electrical items bought off them and always best prices and top brand names. Helpful customer services too.
Bought a solid oak table and chairs recently and even though there was a mix up on delivery and a some damage on table, all was sorted out, no fuss
They had an offer for the Grand National so I tried them, they were as good as their word.
The HTC phone I recently bought off them is excellent, definitely the best price in the UK, the only thing I did not like was the way they add on ''free'' insurance for one month which thereafter is chargeable, mainly because you don't have the option to say no initially and can easily forget. Also, why should we have to pay for a phone call to cancel something we did not want in the first place.
I have bought numerous items of Carphone Warehouse and have always found them caring in the way they deal with problems, and the products they sell are always top brands and keen prices.
Would recommend this company to anyone, highest quality, a fraction of the price I used to pay locally.
I would never buy anything off this company again
Even though they did not have the exact mattress, they immediately called me and offered a better deal at same price. The mattress arrived next day before midday, free delivery and with a gift too. I cannot fault them and will definitely use them again.
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Thank you for your review.
I am sorry for the problems you have had with your order.
This is not our usual service as we try and ensure that all customer requests are dealt with in a friendly and efficient manner.
I invite you to contact me with your order details on emma@pixmania.com with more information on the problems you have had as I would be more than happy to help you.
Kind Regards
Emma
Pixmania Mediator