Ordered and paid for a one direction cut out - ordered Liam but Louis arrived. We paid for next day delivery as it was a Christmas present so. very upset child. I emailed and asked to be phoned (I appreciate it was Christmas day but expected call when you were back) Phoned after Christmas phone not answered am and no answer machine but was answered when I phoned in the afternoon
Was asked to take photo of cut out and send email which I did again asking for a phone call to confirm collection. No phone call from partyrams I phoned again to sort out redelivery The correct cut out was delivered Friday 3rd January and the incorrect one is being collected today.
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