Umid´s profile

Reviews (1)

XDP

simply disgusted

I simply disgusted with incompetency of this company and some of it's employees. due to neglect from them (my furniture has been left out in the rain) I need to return my order back to supplier. I think communication in this organisation next nothing, never communicated to inform me about forthcoming delivery, never communicated for collection, have spent long time to find their phone number, spoke to costumer service and rearranged collection, taken time off from work waited all day, NO show again, courier never came. I am just speechless....
In the future I will always check with seller which delivery company they use, no purchase will be made if it's XDP

Sam Waite found this review useful

06 January 2014

Reply from xdp.co.uk

Hello Umid, I am really sorry and surprised at this, our drivers dont generally leave goods out in the rain specially if there was an alternative.
Can you please let me have your consignment number to pass onto the regional manager.
Regards Jennifer

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Umid
Reviewer
United Kingdom

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