I placed an order with a supplier in North Yorkshire on Monday 21/1/13 for next day delivery by DPD. Their communication was excellent and the parcel was scheduled for delivery the following day from their Bristol depot.
On the Tuesday there was heavy snow in North Somerset resulting in the main road over the Mendips becoming impassable, so I wasn't surprised when I was informed delivery wasn't possible. However, it was rescheduled for the following day, with a one hour delivery slot. Sure enough, it turned up during that slot.
I should mention that I am still waiting for a package from UK Mail that was ordered before the DPD item. Very impressed with the service in difficult conditions.
If you're thinking of placing an online order, check who the supplier uses for delivery. If it's UK Mail, go somewhere else.
I have twice ordered goods for supposedly next day delivery. I accept that there can sometimes be delays for reasons beyond the company's control, but both times they took over a week! The first time the tracking information claimed they had attempted to deliver on the third working day, but that was an outright lie as we were definitely home all day.
The second time, during the recent snowfall they claimed inclement weather. In the time since they were supposed to deliver we received deliveries from DPD, Yodel and Parcelforce, in each case delayed by onlt a couple of days. UK Mail don't answer their telephones or respond to emails. Completely useless!
Not only was Go-Electrical's price for the Magimix 5200 one of the best quoted, but their service was also first class as described in other reviews. Communication was prompt and clear and delivery would have been on the first day after ordering, but for the continuing snowfall. The courier company kept me informed and managed to deliver the following day.
I was looking for Craghoppers Travelite overtrousers and went with Taunton Leisure because they had a good price, no delivery charge and good customer reviews.
Their communications were very good and the item was delivered 2 days after placing the order. I was very pleased with the experience and would definitely recommend them.
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