Peter Gane´s profile

Reviews (10)

TalkTalk

Consistent email problems but it's NEVER their fault

Technical support from these people is without doubt the worst i have ever encountered anywhere.

I have regularly had problems with emails failing to be sent, but whenever you try to get them sorted out you might as well be talking to a brick wall. Their "service agents" (and I use the term in jest) will never accept that the problem lies with their servers. As far as they're concerned if you use a third party email client such as Outlook, it will always be at fault and they will refuse to investigate.

Even when I have proved beyond all doubt that the problem lies with their technology, they will still deny any responsibility and stick to their script like robots.

I'm coming to the end of my current contract and will definitely NOT be renewing.

Range Cooker King

Great service and good value

Good communication and prompt delivery on the date promised. With competitive pricing as well I would definitely recommend this supplier.

table-tennis-tables.co.uk

Terrific service

Ordered an outdoor table cover yesterday afternoon and it was dispatched within a couple of hours and delivered here today. Good value product and reasonable delivery charge. Definitely recommended.

Tooled-Up.com

Great service and prompt delivery

Communication was excellent once the order was placed and the goods were delivered the following day as promised. The price was competitive so all in all I couldn't fault them.

VioVet

Good value and prompt delivery

I've been using Viovet for nearly a year and their prices have stayed competitive and delivery is usually within a couple of days of ordering,

Simplysupplements

Good value and excellent service

I've been using the company for a year now. Their range is good, products are competitively priced and delivery is prompt. Very happy with them.

DPD UK

First class service in spite of weather

I placed an order with a supplier in North Yorkshire on Monday 21/1/13 for next day delivery by DPD. Their communication was excellent and the parcel was scheduled for delivery the following day from their Bristol depot.

On the Tuesday there was heavy snow in North Somerset resulting in the main road over the Mendips becoming impassable, so I wasn't surprised when I was informed delivery wasn't possible. However, it was rescheduled for the following day, with a one hour delivery slot. Sure enough, it turned up during that slot.

I should mention that I am still waiting for a package from UK Mail that was ordered before the DPD item. Very impressed with the service in difficult conditions.

UK Mail

What a shower!!

If you're thinking of placing an online order, check who the supplier uses for delivery. If it's UK Mail, go somewhere else.

I have twice ordered goods for supposedly next day delivery. I accept that there can sometimes be delays for reasons beyond the company's control, but both times they took over a week! The first time the tracking information claimed they had attempted to deliver on the third working day, but that was an outright lie as we were definitely home all day.

The second time, during the recent snowfall they claimed inclement weather. In the time since they were supposed to deliver we received deliveries from DPD, Yodel and Parcelforce, in each case delayed by onlt a couple of days. UK Mail don't answer their telephones or respond to emails. Completely useless!

Go-Electrical

Great value, excellent service and communication

Not only was Go-Electrical's price for the Magimix 5200 one of the best quoted, but their service was also first class as described in other reviews. Communication was prompt and clear and delivery would have been on the first day after ordering, but for the continuing snowfall. The courier company kept me informed and managed to deliver the following day.

Taunton Leisure

Excellent value and good service

I was looking for Craghoppers Travelite overtrousers and went with Taunton Leisure because they had a good price, no delivery charge and good customer reviews.
Their communications were very good and the item was delivered 2 days after placing the order. I was very pleased with the experience and would definitely recommend them.

Peter Gane´s profile

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Peter Gane
Reviewer
Male, 1948
Wincanton, United Kingdom

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