Elaine Briggs´ profile

Reviews (1)

Eon Uk

Horrendous Service supplied by Home Energy Services which is Endorsed by Eon

WARNING! Don't take cover out with Home Energy Services which is a service that was sold and endorsed by Eon. They advised us we required a power flush, they left us with a leak and a damaged door. Complained to the company, engineer came out spent 20 mins investigating the leak. Home Energy Services Ltd say they spent 8hrs on the investigation and after 11 months of complaints, endless phone calls to them they have decided they dont want to resolve the leak. Even though this was escalated to a high level, the Area Manager did not deem it important enough to discuss this with us. 11 months on and we are now left with NO HOT WATER or CENTRAL HEATING. We have since found out through our own investigations the disadvantages of a power flush and that the company didn't feel they had a duty of care to advise us of this. The service is catastrophic and left us with a bill of around £3500 to put the problem right. If anyone is in any doubt who they are Home Energy Services Ltd are in association with EON.

Elaine Briggs´ profile

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Elaine Briggs
United Kingdom