I use xdp for my items from my online shop and send about a 100 items per day, if it works first time fine if not you have a big problem along with your customers, xdp have now taken off the phone numbers of the local depots and you now have to phone customer services and good luck with that, it normally takes 3/4 days of calls then you get told lies, ie we will phone the customer or will make sure it goes today, never happened yet. You could always try and email them another joke never yet had an answer. If you're thinking of using xdp don't! if your with them already get out fast they will harm you and your business. John
Thanks Jennifer, we emailed senior management and could not even send us an answer, here is your help line number – 0333 0111000 (spoke to sue once what a joke she is! ) can I suggest you phone it and just see how well you get on I have phoned and emailed 4 times a day from Monday , moving to TNT soon just before you shut me down......
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