I ordered a ps4 which came very quickly but the controller developed a fault as in a sticky r2 button, contacted them and they said send it to them for quick immediate attention, they got it on the Tuesday morning and its now Friday morning and nothing from them, i mailed 3 times to no answer and had to resort in a phone call this morning at a cost of i don't know as its a 01606 number , i also asked for a postage refund as the fault was sonys, nothing yet, now they said on the phone that one will be sent out today, so if i had not of rung would i ever have got one, they need to look in the dictionary for the meaning of the word immediate... we will see if i get anything from now
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