Sandie Feltham´s profile

Reviews (1)

Simplyswim

Good selection but get it right first time or it will cost you!

Very happy with the choices and the options that help you select the best costumes for you.
But very unhappy to have to pay for returns. Swimming costumes are one of the hardest items to buy for a woman. They have to be just right so trusting in a website picture is not easy.
I will probably use the website in the future but go elsewhere to actually make my purchases, with a company that doesn't charge for returns.

13 January 2014

Reply from Simply Swim

We are sorry that you are disappointed to have to pay to return an item. We do value our feedback and the comments will be passed onto the relevant part of our team for their assessment for the future. We must advise however that our reviews and feed back sites tend to indicate that the vast majority of our customer's are more than happy to pay to return an item, as we offer a swap over of sizes free of charge.

Sandie Feltham´s profile

profile image of Sandie Feltham
Sandie Feltham
Reviewer
United Kingdom

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