Olga ´s profile

Reviews (1)

Simply Baby

Perfect customer service!

I bought a car seat without original packaging on the website with a discount. When it arrived it appeared that it was damaged previously or during the delivery. Charlotte was brilliant in replying to my emails and agreed to swap the seat for a new one which is normally more expensive or a refund.
I wish it was that easy to deal with all retailers. Very impressed with the service!

Olga ´s profile

profile image of Olga
United Kingdom