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Booked 2 seats on 20.40 service from Luton to London on 9th Jan 2014. Flight was slightly late so got to bus stop @ 20.55. 6 other people waiting since 20.30 for the 21.00 bus. No bus until 21.55 and driver tried to stop all passenters getting on board as he said tickets had expired. We explained no other bus had come and he said we were lying. We jumped onto the bus and he threatened to call the Police. We encouraged him to do so as we knew we were in the right. Eventually after agressive behaviour he closed the door and off we went. We got to Baker Street in 30 minutes - the scariest trip of my life. He drove like a lunatic whilst talking on the phone. This is my 2nd time to use Easybusy and the previous experience was similar. DO NOT USE THIS SERVICE. [External reference] operate a similar professional service and I regret not using them. I have used them many times before and they are on-time, pleasant drivers etc. Easy bus are a crowd of cowboys and are unprofessional and unsafe.

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