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Faulty Tv from Trove Tesco Direct won't help

After buying a tv from Tesco Direct I found it was faulty. I took it back to Tesco within a few days. They told me to contact Trove, trove told me to contact Chello, the manufacturer. From Chello back to Trove, then Trove told me to go back Chello. This has been going on since Dec 2nd. After getting really angry with Trove, I asked the girl to put her manager on, I was told there was no one. Called back within 2 mins and phone was answered by a Director. She totally lied. I couldn't get a refund and now have to wait until they have checked the fault and repaired it. In the meantime I have no tv. I don't trust them. Would never recommend to anyone, I will never purchase off them again. For that matter, Tesco either. Back to no quibble Argos!!

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Michaela Black
United Kingdom