I ordered my products because there was a discount of 20% offered that day from Homebase, which almost covered the postage. As it happened one of the items arrived outside the expected delivery date of 3 days and Homebase very kindly refunded me the cost of p&p. With customer services such as this I will definitely use again.
Well worth waiting for and in fact I wouldn't have been worried that the delivery might have gone astray if I hadn't received the request from Trust Pilot for a review before the items arrived. They were delivered well packed within the 7 working day period and my email correspondence with the customer service was more than helpful. Will definitely use again as the trees were in lovely condition. Thank you.
I had to contact the customer service department as I was having trouble adding a discount code and they couldn't have been more helpful, contacting me by email to keep me up to date with the situation. Finally got it all sorted and the item was delivered the next day, I don't know how they did it. Will definitely use again in the future.
Connect with Facebook to get one click access to Trustpilot. It's easier.Sign up with Facebook
You were not logged in with the entered details. Please try again.
No worries though, our friendly support team will help get you back up and running as usual. Just get in touch.
No worries though, it's easy-- check your inbox for the email we just sent you, and click on the link.