First time I've used this company and I was looking for a genuine Futaba NiMh battery pack so ordered a product that was in stock with the store. However its took them a week (7 full days) just to post it - so in total including the post 8 to 9 days from a UK supplier who does mail order.
I did contact them on the 6th day to ask where it was upto as their online system stated simply "Processing" I was told that they were behind so would be an additional day before it was posted.
To sum it up - so long as it's what I've ordered I'll be happy with the product when it arrives and their system is easy to use. The guy I spoke to on the phone was polite - but the delivery took way too long. Hopefully it's a seasonal blip with them!?
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