Always a pleasure to do business with and get great discounts. Customer service is mostly by e-mail but very well managed.
Any problems I have had have been dealt with swiftly to my satisfaction.
I really like this company and use them a lot with confidence.
One of the things I hate about the UK is poor customer service. No problem here, one of the best in the UK. Nothing seems to be a problem.
Great clothing, expensive, but check out the discount codes and vouchers on offer.
I never worry about ordering from Boden. Always a pleasure to buy from.
Bought a set of Noah furniture (expensive). My daughter uses her desk for drawing and painting - as you would expect a child to do. I tried to clean the excess paint off the desk and it won't come off. The company was quite rude and told me what did I expect if that is what she was using it for (exactly what does a child use a desk for?). They told me that the varnish was adequate and that basically it was too bad. The furniture is sturdy and that is not the problem, but put a coloured drink i.e. ribena down and make a stain, paint or pen stains etc. won't fully come off - making a beautiful expensive piece of furniture ugly and worthless. So that Feather and Black, I won't be using you again.
Wish I'd read reviews before using this company. As a courier company you'd think that as it's the only thing that they do, they would do it well!!! But, no lost the first parcel I sent, I am now out of pocket as it will take at least 28 days before I can try and get some money back. Customer service, poor, poor, poor. Took half a day to talk to someone! NEVER use this company, they seem to lose to many parcels for my liking. Not only does it make your life hard work but then you will get a poor rating on ebay. A total waste of time and money. I think Police should investigate!
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