Kathleen Lynda Ballance´s profile

Reviews (2)

XDP

ZILCH COMMUNICATION

ZWADJF009688
Emailed to see what has happened to my delivery but no one replies.How does a company get away with this!!!

Tired of poor serviceand Lilah Mali Thunder Drewen found this review useful

16 January 2014

Reply from xdp.co.uk

Hello Kathleen, I have checked your consignment number. I would advise you contact your supplier as these goods have not been released to XDP as yet, Which is why there is no information on the tracking.

Regards Jennifer

Worldstores

Customer Service!!!! Where?

Ordered chest of drawers and was told it would be delivered on 9/1/2014.Received email the night before to say there was a delay with delivery.No explanation as to why there was a delay!! Have tried several times to ring them and sent 4 emails which are ignored.WHERE IS MY ORDER.
How long does it take to check whereabout of an order?AND still cannot get in touch with customer services.Never dealt with a firm like this before and will be advising everyone I know to steer well clear.It is totally digusting that people are unable to get in touch with anyone from this company and the fact that they do not even have the decency to reply to customer emails.

Tired of poor service found this review useful

15 January 2014

Reply from www.worldstores.co.uk

Dear Kathleen,

Thank you for taking the time to write your review and we apologise that you have had trouble getting through to a customer service member. I am personally looking into your order will be in touch with you as soon as possible to update you on your order.

Kind Regards
Prachi

Kathleen Lynda Ballance´s profile

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Kathleen Lynda Ballance
Reviewer
United Kingdom

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