Mary´s profile

Reviews (1)


Excellent selection, poor service, high fees

I've purchased from Figleaves off and on for many years. I am an unusual size and have been very happy with the selection of lingerie and swim suits. Unfortunately, you cannot tell what the customs fees will be upfront, and I received a bill for $47 (US) just for the customs fees - 20% more to the cost of my order. Then, I received a foreign use charge from my credit card company on top of that!
The first order arrived just fine. The second order was placed on 07 Dec 2013 and arrived on 14 Jan 2014!! I contacted Figleaves by email several times and they kept putting me off, suggesting I hadn't been home to receive the package (I work from home) and then just asking me to wait and wait more. I did have to return a few items from the first shipment (insured). It's been a week and a half and I have not received a refund yet.

Mary´s profile

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United States