I ordered £1000 of furniture from Mercuro six weeks ago. Although (before payment) their customer service was fine, I have heard nothing since placing the order - despite repeated attempts to contact the company through their website by email and by phone. Having done some research (which I should have done before purchasing) it seems they have set up in various guises over the last several years and that I am by far not the only one who has experienced difficulties.
My advice would be to spend a little more and buy your furniture from someone reputable. I now have to go through the lengthy procedure of trying to reclaim my money via my credit card provider.
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