Eliot Ramsay´s profile
Reviews (1)
EYT
Julbo Explorer Sunglasses Specton X 4 Lense
Delivery took a week, and the product I received was not the product that I ordered! The website showed the sunglasses having different lenses and different colours than the final product that was delivered. They'll do, I can't be arsed with the whole drawn out process of RMA, etc. But ultimately if your going to display an image of a product on your website, try and make sure that that's the product you actually have in stock, if not then get your site updated. Would't be purchasing anything off you again.
Andrew C. Whittaker found this review useful
24 June 2011
Reply from Equip Your Trip
Hello Mr Ramsay, The order you placed was for a pair of Julbo Explorer Sunglasses Specton X 4 Lense SKU: J326114 in the black colour, Please see link http://www.julbo-eyewear.com/en/Products/outdoor-%28snow-ice%29_7/explorer_16.html. Unfortunately it looks like you have mistaken the Titanium colour image for the black colour. Both of these colours are in stock and available. With regards to the delivery time your order was placed on the Thursday 16th and dispatched on the Friday 17th June, The service selected when the order was placed was 2-5 working day sign for service with Royal Mail 95% of the time this service arrives within a couple of days of dispatch! Please don't hesitate to contact us with any other questions 0151 3450854
Eliot Ramsay´s profile
United Kingdom
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